Archive for February, 2013

Critical Success Factors – what the?

Why do marketing people insist on coming up with these terms and acronym?!  Seriously is it really necessary?  First the SWOT and now the CSFs… Critical Success Factors sounds like a medical treatment plan – things cant be that serious surely 🙂 In fact CSFs,…

Are you listening?

Not just to me bang on about marketing & business! I mean are you actively listening?  With all the energy it takes to give the person talking your utmost attention? Acknowledging that you have heard what they are saying in some way that makes them…